Their name remains top secret, but read how we able to create eLearning to train the employees in this company who were responsible for young apprentices.
The automotive manufacturer employs in excess of 130,000 people worldwide, with around 8,000 of these in the UK. As a training provider, the organisation offers apprenticeship placements and internships to a significant number of young people under the age of 18.
The organisation has a strong record of commitment to the wellbeing and safety of all staff, and an ongoing desire to act in the best interests of those to whom they have a duty of care. In accordance with national guidelines, it is the responsibility of employers to ensure there are appropriate measures in place to safeguard their workforce, and that all staff are aware of these and their own role in relation to them.
The challenge
Reaching those in a position of responsibility for young people in a timely, cost-effective way.
By their nature, apprenticeships and internships require young people to be immersed in the normal working environment of the industry they want to enter. As such, it is the norm for more senior members of staff to assume responsibility for their training, mentorship and guidance – even though they may have had no formal teacher training themselves, nor specific training in working with young people.
Some employees had expressed a concern about this, particularly in relation to safeguarding issues and how they should act appropriately in situations that were a cause for concern. The organisation’s learning team arranged for face-to-face sessions to be delivered on the subject, but they also required an online component to complement this (and possibly substitute it for those unable to attend face-to-face training).
The organisation recognised that it would be useful to underpin the safeguarding training with a focus on the societal influences that apprentices and interns had been exposed to. These were compared to the equivalent societal influences experienced by more senior colleagues, to highlight and explain the generation gap in relation to safeguarding issues.
The right support and tools
As established, the eLearning was designed to complement the face-to-face element of the safeguarding training being rolled out across the board. For those unable to participate in all parts of this blended learning option, the online module would be a solid substitute. Either way, it would be necessary for employees to complete the online module at a time to suit themselves, outside of normal working hours.
To meet demands for localised and accessible learning across a range of devices, the organisation chose the flexibility of the Articulate Storyline 360, which would enable seamless integration within their existing LMS. Branding would be fully incorporated, and this authoring tool would allow for free rein in terms of template design and interaction options.
To bring the scenarios to life, the animation team were brought on board, and their illustration were seamlessly integrated within the project to engaging and dynamic effect.
Impactful and cost-saving
The feedback has been very positive, and the organisation is keen to add to their online training provision. Implementation has been extended to inclusion in training sessions for apprentices and interns themselves.
